Frequently Asked Questions
Everything you need to know about your Sector 9 gear and orders.
What is the status of my order?
Once your order is processed, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your shipment's progress in real-time.
Do you offer international shipping?
Yes, Sector 9 ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your destination.
What is your return policy for skateboards?
We accept returns on unused products in their original packaging within 30 days of purchase. Please note that once a skateboard has been ridden, it is no longer eligible for a return.
How do I choose the right board for my riding style?
We offer a variety of shapes including pintails for cruising, drop-throughs for stability, and double-kicks for tricks. Check our 'Board Guide' page for a detailed breakdown of which setup suits your style.
Are Sector 9 products covered by a warranty?
Yes, all Sector 9 completes and decks are covered by a limited warranty against manufacturing defects for up to 120 days from the date of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Shop Pay and Afterpay.